Terms & Conditions

Effective Date: September 09, 2024
Website: creamyandcrumbly.com
Business Name: Creamy and Crumbly
Business Address: 1210 Wien, Donaufelder Str. 54
Contact Email: [email protected]


Welcome to Creamy and Crumbly! By accessing or using our website, creamyandcrumbly.com, and purchasing our products or services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or services.

If you do not agree to these terms, you should not use our website or services.

1. Introduction

These Terms and Conditions govern your use of the Creamy and Crumbly website, including any transactions related to the sale of recipes, baking services, and baked goods for nostalgic and homey baking. By accessing our website, you accept these terms in full.

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect once posted on this page. Please review the Terms and Conditions regularly to ensure that you are aware of any updates.

2. Eligibility

You must be at least 18 years old to make purchases from our website. By using this website, you represent that you meet this age requirement and have the legal capacity to enter into binding contracts under applicable law.

3. Products and Services

Creamy and Crumbly offers a variety of products and services, including but not limited to:

  • Recipes: Digital downloads or access to baking recipes.
  • Baking Services: Custom orders for nostalgic or homey baked goods.
  • Baked Goods: Physical baked goods for sale and delivery.

All products and services are subject to availability, and we reserve the right to discontinue any product at any time without notice. We make every effort to display our products accurately, but there may be minor variations in color, appearance, or description.

4. Pricing and Payment

a) Pricing:

All prices listed on the website are in EUR (€) and include any applicable taxes unless otherwise stated. Prices for our products and services are subject to change at any time without prior notice, but any changes will not affect orders already placed.

b) Payment Methods:

We accept payments via major credit cards, PayPal, and other payment methods as indicated during the checkout process. Payments must be made in full at the time of purchase.

c) Security:

All payment information is processed securely through third-party payment processors. We do not store credit card information. By submitting your payment information, you agree to the terms and conditions of the payment provider.

5. Order Processing and Shipping

a) Order Confirmation:

Once you place an order, you will receive an email confirmation. This email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at any time for reasons including product unavailability, errors in pricing, or suspected fraudulent activity.

b) Shipping:

For physical baked goods, we ship to Austria and surrounding regions. Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays or damages caused by the shipping carrier.

c) Delivery of Digital Products:

For digital recipes, once payment is confirmed, you will receive an email containing a download link or access instructions. It is your responsibility to ensure that the email provided is correct.

6. Returns, Refunds, and Cancellations

a) Baked Goods:

Due to the perishable nature of baked goods, all sales are final. We do not offer returns or exchanges on baked goods unless there is a quality issue directly related to our production.

b) Digital Products (Recipes):

Digital recipe downloads are non-refundable once they have been accessed or downloaded. If you encounter any technical issues or are unsatisfied with your purchase, please contact us at [email protected].

c) Cancellations:

If you need to cancel an order, please contact us as soon as possible at [email protected]. Orders that have already been processed or shipped cannot be canceled.

7. User Accounts

You may create a user account to streamline the ordering process. You are responsible for maintaining the confidentiality of your login information and for any activity that occurs under your account. Creamy and Crumbly is not responsible for any unauthorized access to your account.

You agree to provide accurate and complete information when creating an account. If we suspect any unauthorized or fraudulent activity, we reserve the right to suspend or terminate your account without prior notice.

8. Intellectual Property

All content on creamyandcrumbly.com, including text, images, graphics, logos, recipes, and digital products, is the intellectual property of Creamy and Crumbly or its licensors and is protected by copyright, trademark, and other applicable laws.

You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission from Creamy and Crumbly.

9. Prohibited Uses

When using our website, you agree not to:

  • Engage in any activity that violates any applicable laws or regulations.
  • Use the website in any way that may damage, disable, or impair the website’s performance or security.
  • Attempt to gain unauthorized access to our website or any associated servers, systems, or networks.
  • Use the website for any purpose that is unlawful or harmful to others.

10. Disclaimer of Warranties

The products and services provided by Creamy and Crumbly are offered “as is” and “as available,” without any warranties or guarantees, express or implied. We do not warrant that our website or products will meet your expectations or that the website will be free of errors or interruptions.

To the extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

In no event will Creamy and Crumbly or its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our website or products, even if we have been advised of the possibility of such damages.

Our liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product or service in question.

12. Indemnification

You agree to indemnify, defend, and hold harmless Creamy and Crumbly, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising from your use of the website, violation of these Terms and Conditions, or violation of any applicable law or regulation.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. Any disputes arising from your use of the website or these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Vienna, Austria.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

15. Termination

We reserve the right to terminate or suspend your access to the website or any services offered on the website, with or without notice, for any reason, including violation of these Terms and Conditions.

16. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy for more information.

17. Contact Information

If you have any questions, concerns, or feedback about these Terms and Conditions or our services, please contact us at:

Email: [email protected]
Address: 1210 Wien, Donaufelder Str. 54


By using creamyandcrumbly.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for visiting Creamy and Crumbly, and we hope you enjoy our nostalgic baking experience!